MyACC for Business has now replaced ACC Online


MyACC for Business has replaced ACC Online as our online tool for Business Customers. The information in ACC Online is no longer being updated and changes you make won’t be actioned.
Click here to access MyACC for Business.

Agents and advisors:

If you’re already an ACC Online user, you’ll have received an email invitation with instructions to register for MyACC for Business.

See our business updates to find out more about MyACC for Business.


Levy payers:

Click here to access MyACC for Business.

For additional information on continued access to Claims Reporting, please contact your Relationship Manager.


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How to contact ACC for online services assistance

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You can contact us if you have any queries or need assistance with ACC online services.

Cover - online services

  • 8am - 6pm New Zealand Time (NZT) Monday to Thursday
    8am – 5pm NZT Friday
  • business@acc.co.nz
  • Employer

  • 0800 222 776
  • Self-employed

  • 0508 426 837 (0508 4COVER)
  • Agent and advisors

  • 0800 222 991
  • Overseas callers

  • +64 4910 3707

Claims - online services

  • 8am – 5.30pm NZT Monday to Friday
  • claims@acc.co.nz
  • 0800 689 001

Provider Portal - Helpline services


ACC’s main contact details can be found on the main ACC website. See Contact us