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How to contact ACC for online services assistance

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You can contact us if you have any queries or need assistance with ACC online services.

Cover - online services

  • 8am - 6pm New Zealand Time (NZT) Monday to Thursday
    8am – 5pm NZT Friday
  • business@acc.co.nz
  • Employer

  • 0800 222 776
  • Self-employed

  • 0508 426 837 (0508 4COVER)
  • Agent and advisors

  • 0800 222 991
  • Overseas callers

  • +64 4910 3707

Claims - online services

  • 8am – 5.30pm NZT Monday to Friday
  • claims@acc.co.nz
  • 0800 689 001

Provider Portal - Helpline services


ACC’s main contact details can be found on the main ACC website. See Contact us