Switching to MyACC for Business

ACC Online will be replaced by MyACC for Business as our business customer platform in early March.
In preparation for this transition the data in ACC Online will no longer be updated, effective immediately.
You’ll still be able to view your existing accounts during this transition.

Agents and advisors: see our Business Updates to learn more.

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How to contact ACC for online services assistance

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You can contact us if you have any queries or need assistance with ACC online services.

Cover - online services

  • 8am - 6pm New Zealand Time (NZT) Monday to Thursday
    8am – 5pm NZT Friday
  • business@acc.co.nz
  • Employer

  • 0800 222 776
  • Self-employed

  • 0508 426 837 (0508 4COVER)
  • Agent and advisors

  • 0800 222 991
  • Overseas callers

  • +64 4910 3707

Claims - online services

  • 8am – 5.30pm NZT Monday to Friday
  • claims@acc.co.nz
  • 0800 689 001

Provider Portal - Helpline services


ACC’s main contact details can be found on the main ACC website. See Contact us