This is the ACC Online Services Website.

Back to acc.co.nz

Hide this message

How to contact ACC for online services assistance


You can contact us if you have any queries or need assistance with ACC online services.

Cover - online services

  • 8am - 6pm New Zealand Time (NZT) Monday to Thursday
    8am – 5pm NZT Friday
  • business@acc.co.nz
  • Employer

  • 0800 222 776
  • Self-employed

  • 0508 426 837 (0508 4COVER)
  • Agent and advisors

  • 0800 222 991
  • Overseas callers

  • +64 4910 3707

Claims - online services

  • 8am – 5.30pm NZT Monday to Friday
  • claims@acc.co.nz
  • 0800 689 001

Provider Portal - Helpline services


ACC’s main contact details can be found on the main ACC website. See Contact us